Shipping policy
At Designs by Emma Violet, we aim to get your jewelry to you quickly, safely, and stress-free. Here’s everything you need to know about our shipping process:
Processing Times
- Orders are typically processed and shipped within 3-8 business days.
- Custom or personalized orders may take longer, but we’ll keep you updated on your order’s progress.
Shipping Rates & Methods
- We offer standard shipping options. Shipping rates are calculated at checkout based on your location.
- All packages are insured for up to $100 to ensure peace of mind.
Delivery Times
- Delivery times vary depending on your location and chosen shipping method. You’ll receive a tracking number once your order has shipped.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at emmaviolet3411@gmail.com
- With our $100 insurance coverage, we will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Additional Information
- Ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
- If you need to make changes to your shipping address, please contact us as soon as possible.
We’re here to make your shopping experience smooth and delightful. If you have any questions about our shipping policy, please reach out to us at emmaviolet3411@gmail.com